Terms of use · using the site

Last updated: 23 September 2026

These terms govern access to the lif8.co site and the use of the tools offered on it, in particular “The Lif8 Protocol”, “The Lif8 Protocol” questionnaire. By using the site, you accept them. If you do not accept them, do not use the site.

The Lif8 Protocol is provided free of charge. No payment is asked for, no card is stored, no invoice is issued. There is therefore no sale, and these terms govern the whole of the relationship: the request, the questionnaire, the report and the use you make of it. The Terms of Sale that applied until 23 September 2026 have no object and can no longer be relied on.

Lif8's paid services — design, equipment, support — do not fall under these terms: they are the subject of a signed quotation, which carries its own conditions.

Article 1 · Who we are

The site is published by Lif8, whose full contact details appear in the Legal notice. The terms "Lif8", "we" and "our" refer to that company.

Article 2 · What we offer

Lif8 designs and equips living and recovery spaces, and offers an environmental assessment of the living space, called “The Lif8 Protocol”.

2.1 What the assessment contains

The assessment draws on two sources: readings obtained from public registers on the basis of the address of the property, and the material you provide: answers, photographs, documents. It covers one hundred and twelve points across thirteen pillars and gives rise to a structured report in fourteen sections, containing findings, indicators and prioritised recommendations, followed by a conversation with someone at Lif8 to go through its conclusions.

2.2 Free of charge, and what that means

The assessment is provided for no financial consideration. You owe nothing, before, during or after. Nothing is expected of you in return: receiving the report does not commit you to buying any service, to discussing it with anyone, or to answering at all.

Free does not mean without value, and it does not mean without limits. Lif8 puts real work into every file, and may, for that reason: keep one open file at a time per person and per property; handle requests in whatever order it judges useful; refuse or stop a request that is plainly abusive, automated, or about a property you have no standing to speak for. These cases are rare, and you are told when one arises.

Lif8 may end the free offer for the future, or change what the assessment contains. A file already open is handled under the terms in force on the day it was requested.

2.3 One file, one property

An assessment covers a single property, at a single address. Two requests made for the same home are attached to the same file rather than opening a second one. Another property needs another request.

2.4 What you provide

The report is worth only what it was able to read. You undertake to answer in good faith and, so far as you can, fully. You remain free to leave a question unanswered: the report then says so in its coverage indicator, and the conclusions that depended on it are set aside rather than guessed.

You warrant that you have standing to pass on the photographs and documents you upload, and to allow Lif8 to read them. If other people live in the home, it is for you to tell them what you are doing.

2.5 The turnaround

Lif8 works to deliver the report within forty-eight working hours of receiving a complete file — that is, of the questionnaire being sent, not of the request being made. That turnaround is an undertaking of diligence, not a contractual deadline: were it to be exceeded, you would be told, without that giving rise to any claim, the service being provided free of charge. A file left incomplete for more than one hundred and twenty days is closed; you may open a new one at any time.

2.6 The report, once delivered

The report delivered to you is yours: you may keep it, print it, and pass it to whoever you wish — a tradesperson, an architect, a buyer, a landlord. Passed to a third party, it goes in full and on your responsibility alone: an extract cut off from its caveats and its reliability indicators no longer says what the report says.

The framework that produces the report — the assessment points, their weighting, the scoring method, the templates — remains the property of Lif8 and is not assigned to you. You may not reconstruct it, use it to produce assessments, or resell the report as a service of your own.

Article 3 · What the assessment is not

This article is the most important one in this document. Read it in full.

3.1 It is not medical advice

Lif8 is not a healthcare professional and carries on no medical or paramedical activity.

No content on the site, no answer, no indicator and no recommendation appearing in a report constitutes medical advice, a diagnosis, a prescription or a treatment, and nothing may take the place of consulting a qualified healthcare professional.

We describe measurable characteristics of a place and the state of published knowledge relating to them. We promise no health, wellbeing or longevity outcome, either for you or for any occupant.

Never delay a consultation, and never discontinue a treatment, on the strength of a Lif8 report. In an emergency, call 15, 112, or the emergency service in your country.

3.2 It is not a regulated property survey

“The Lif8 Protocol” does not take the place of any mandatory technical survey.

Energy performance, asbestos, lead, gas, electricity and termite surveys, along with the statement of risks and pollution, fall exclusively to operators certified within the meaning of Articles L.271-4 et seq. of the French Construction and Housing Code. Lif8 does not hold that certification and issues no document having legal effect on that basis.

Where a report recommends obtaining one of those surveys, that is a recommendation to engage a certified professional, never a service that Lif8 would carry out.

3.3 It is not an expert appraisal, nor project management

The report does not amount to a court-appointed expert appraisal, a technical study, a set of design calculations, an architect’s opinion, a technical inspection or a property valuation.

You remain required to engage qualified and insured professionals, be it an architect, a design office, a contractor, an installer or a certified surveyor, for any design, verification or implementation work, and to comply with the applicable planning permissions, co-ownership rules and easements.

3.4 These are estimates

The readings obtained from public registers describe a place, at a given geographical and temporal resolution, and not the interior of your home. The answers you provide are self-declared. Readings of photographs and documents are professional appraisals.

The report states its own degree of coverage and reliability. Those indicators form part of the result: they tell you how much substance the reading rests on.

Article 4 · What you undertake to do

4.1 Provide accurate information

The quality of the report depends directly on the accuracy and completeness of what you send us. You undertake to answer truthfully, not to impersonate a third party, and to enter only properties in respect of which you hold title or authorisation.

4.2 Respect the rights of third parties

You warrant that you hold the necessary rights in the photographs, plans, videos and documents that you upload, and that sending them infringes neither the copyright of a third party, nor the image rights of anyone who may appear in them, nor any trade secret.

You undertake to inform the other occupants of the home of the data concerning them that you send us, on the terms described in the Privacy policy.

4.3 Not misuse the site

You must not disrupt the operation or security of the site, attempt to access unauthorised areas, extract its content on a large scale by any automated process whatsoever, reconstruct the assessment framework or derive a competing service from it, introduce any malicious code, or use the site to send unwanted solicitations.

We may suspend or withdraw access to the site, in whole or in part, where we reasonably consider it necessary.

Article 5 · What belongs to us

The site, its contents, the “The Lif8 Protocol” trade mark, and the framework that bears that name, its structure, its criteria, its weightings, its reading grids, the presentation of its results and the report templates, are the exclusive property of Lif8 and are protected under copyright law, database rights and trade secret law.

The report delivered to you is licensed to you for your own project. You may share it with the professionals assisting you, on the basis that they respect its confidentiality. You may not resell it, publish it, exploit it commercially, or extract the method from it in order to reproduce it, without our written agreement.

Acceptance of a quotation does not transfer any intellectual property rights.

Article 6 · Availability of the site

The site is in principle accessible continuously, other than during maintenance and other than in the event of circumstances beyond our control. We do not guarantee the absence of interruptions, the absence of errors, or compatibility with every configuration.

Article 7 · Liability

We are liable for direct damage resulting from a breach attributable to us in the performance of these terms.

We are not liable for the consequences of inaccurate or incomplete information you may have provided, for the decisions you take in the light of a report, for work carried out by third parties, or for the content of third-party sites to which the site links.

Nothing in these terms operates to exclude a liability that cannot lawfully be excluded, in particular in the event of fraud, gross negligence, or personal injury.

Article 8 · Links to third parties

The site may link to resources published by third parties, over which we exercise no control. The presence of a link does not amount to endorsement.

Article 9 · Personal data

The questionnaire asks about sleep, comfort and the discomfort you feel in the home. Your answers are used solely to produce the report and for no other purpose. You may leave these questions unanswered: the report is produced without them, with a lower coverage.

See the Privacy policy and the Cookie policy.

Article 10 · Amendment

We may amend these terms. The applicable version is the one published on this page on the date of your visit, the date of last update appearing at the top.

Article 11 · Governing law and disputes

These terms are governed by French law.

We seek an amicable solution first: write to contact@lif8.co.

If you are a consumer, you may have recourse free of charge to a consumer mediator on the terms set out in the Terms of Sale, and nothing here affects the rights guaranteed to you by the law of your country of residence.

Failing an amicable settlement, the French courts have jurisdiction under the ordinary rules of law.